FREQUENTLY ASKED QUESTIONS
What’s in Nano-Ojas?
Nano-Ojas products (US patents 8,722,093, 9,006,292 and 9,034,383 Metadichol nano policosanol) contain a water-soluble nanoemulsion of pure Swiss water with policosanol, a combination of long-chain lipid alcohols. Policosanol is found naturally in the plant waxes of whole foods like broccoli, potatoes, wheat, sugarcane, apples, and peanut, and represents an ancient natural nutrient that has been processed out of our modern day food supply. The formula’s fast-absorbing nanoparticles are highly bioavailable and designed for maximum absorption by the body, where they can access and activate the cellular functions that determine how we heal.
Where is Nano-Ojas made?
Nano-Ojas is manufactured in a state-of-the-art facility in Switzerland, adhering to Current Good Manufacturing Practices (cGMP) to guarantee the highest degree of consistency, reliability, and potency. Advanced testing is performed to ensure the stability and purity of Nano-Ojas formulas in both Europe and in the United States.
Are there any side effects or medication/supplement interactions?
Nano-Ojas products contain plant-based, food-grade ingredients that have no known interactions or side effects. Our products are not drugs, are complementary to virtually any wellness regimen, and can be used alongside other medications or supplements. Please talk to your healthcare practitioner for questions about specific combinations.
Can I give this to my kids?
Absolutely. Our patented formula is free of artificial ingredients, gluten, and other common allergens, and is suitable for all ages. Like with any health product, talk to your healthcare practitioner if you have questions. For kids, use 3-6 sprays a day under the tongue. If oral application is an issue, spray in a small amount of beverage they would reliably drink.
Can I use Nano-Ojas products if I am pregnant or nursing?
As with all supplements and skin products, any person who is pregnant, nursing, or taking medication should consult with their doctor before use.
Can I use more than the suggested daily amount of the Immune Spray?
Yes. Many people find they benefit from more than six sprays daily and some find three sprays adequate for immune support. You can tailor your intake to your preference, to what your body requires, or as directed by your healthcare practitioner. Some users take the recommended six sprays daily and then increase that amount based on how they feel or what they need.
Can I use the Immune Spray and Skin Spray together?
Studies and consumer feedback suggest that using Nano-Ojas topically and orally has a synergistic effect for the user, meaning they accomplish more together than alone. People often find that applying the Skin Spray and using the Immune Spray has yielded the greatest benefit when addressing difficult skin concerns as persistent skin issues often reflect an internal imbalance.
What if I experience redness or dryness after using the Skin Spray?
It is not uncommon to experience a healing response (mild redness or dryness) as the body eliminates toxins and establishes a platform for healthy skin regeneration. Should you need it, moisturize with your favorite natural oil or lotion to combat any dryness during the healing period. For best results, there is no better guidance than this: daily use plus consistency over time will facilitate the greatest change. We encourage users to exercise patience as the skin-repairing cellular formula adapts to the body and goes to work. Everyone will respond differently along their own healing timeline and commitment level. Best advice: stay the course!
Is the Skin Spray safe for sensitive skin and open wounds
Our Skin Spray is safe to use on any part of the body, including delicate areas such as the genitals or eyelids. It can also be directly applied on broken skin or open wounds. Nano-Ojas sprays are formulated without harmful chemicals, parabens, sulfates, mineral oils, fragrances, or unnecessary fillers. We only use plant-based, food-grade ingredients to ensure that our products are ideal for anyone to use.
Does Nano-Ojas need to be refrigerated or require special storage?
Our products are extremely shelf stable. We never suggest refrigerating or freezing any of our products due to the high water content
What are your domestic shipping options?
We ship all orders via USPS.
Domestic Standard Shipping | 5 Day Delivery
Domestic Priority Mail Shipping | 2-3 Day Delivery
Domestic Priority Mail Express | 1-2 Day Delivery USPS
If you need your order by a certain date, please consider USPS Priority mail service for domestic orders.
Do you ship internationally?
We ship to select countries displayed under the "Country" drop down in our shopping cart. If you're an international customer and do not see your country listed, please contact us at email@example.com and we'd be happy to assist you.
What are your international shipping options?
We ship all orders via USPS. International Priority Mail Shipping takes an estimated 6-10 days to arrive at your country's customs for clearance. Packages are then sent to the local postal courier for final delivery. International packages take between 21-35 days (depending on destination) to complete full transit. Please be aware that delivery times are estimates and packages may take longer to arrive due to Covid-19 delays. While we make every effort to adhere to international import policies, it is ultimately the buyer’s responsibility to check your country's import policies before ordering. Please note that some countries may prohibit the importation of more than a 90-day supply of some dietary supplements in a single order. Orders that are seized by your local customs cannot be refunded. Nano-Ojas assumes no liability and is not responsible for taxes, customs fees, damage, or loss to product once out of the United States. We cannot accept returns on international orders.
How do I track my order?
Once your order has been shipped, you will receive an email containing a link with your tracking number. Sometimes this notification goes to “promotional,” spam, or junk folders if you have a sensitive email filter. Please mark firstname.lastname@example.org as a safe sender.
What is your return policy?
Unopened and unused products with the safety seal intact purchased from www.nanoojas.net may be returned for a full refund or exchange within 30 days from the date of purchase. The cost of return shipping is not included in the eligible refund amount. Please make sure to pack your return carefully. Nano-Ojas is not responsible for damaged or lost returns in transit. The refund process may take between 7-10 business days to be reviewed once the package arrives at our facility. We cannot accept returns on international orders. Contact customer service at email@example.com for further assistance.
Do you offer wholesale?
If you are a healthcare professional interested in sharing Nano-Ojas with your patients, please contact us at firstname.lastname@example.org for wholesale inquires.
How do I contact you?
We love hearing from our customers! If you have any concerns at all or have questions that you don’t see answered here, PLEASE contact us! Email our customer support team anytime at email@example.com or call us toll-free at 855-937-6266 x700 Monday through Friday, 8am-5pm PST.